23 Reflections to Recap Zendy's 2023 Journey
Dec 15, 2023 |
17 Mins Read
Welcome to Zendy’s annual recap, where we reflect on another year of milestones. The ever-evolving landscape of scholarly communication this year was anything but stagnant, dominated by themes of openness, integrity, inclusion, and innovation. As we reflect on 2023, we're proud to have welcomed new publishers, attended events, celebrated milestones with our users, and released some really great features to continue to support our users on their research and learning journey.
How we enhanced our user experience
- We developed and launched ZAIA
Our most anticipated and exciting feature launch this year was ZAIA - Zendy's AI assistant. Ask any question, and ZAIA will analyse millions of researchers papers to give you credible answers backed by references. If you haven't already, log in to your Zendy account and put ZAIA to the test!
- We launched Zendy Plus globally
We launched our global subscription plan at Frankfurt Book Fair 2023! The plan allows students, researchers and professionals globally to access scholarly material from leading publishers for the monthly price of a single research paper. This was a key milestone for us as our previous Zendy Plus plan was limited to several countries. Having an affordable and equitable access model strengthens our mission to remove the barriers to scholarly literature.
- Keyphrase Highlighting
We released an AI-powered keyphrase highlighting tool. Instead of having multiple tabs open, looking for definitions and further research on a concept, Zendy highlights keyphrases in just one click to allow readers to grasp key research concepts quickly.
- Summarisation
We also released an AI-powered summarisation tool. This tool summarises lengthy research papers into a concise paragraph on demand. This significantly helps readers save time during literature review.
- Reading Lists
Earlier this year, we launched a reading list feature. Reading lists can be used to organise and categorise research papers according to projects, subject areas or whichever method the reader finds simplest to navigate through.
- New UI coming soon
The team has been working on a brand new UI to transform the user journey on Zendy. Zendy will reveal a new fresh look very soon, with additional personalisation features to further enhance the discovery of scholarly literature.
Milestones we marked with our users
- Welcomed over 400,000 readers
We’re proud to support over 400,000 readers from 200 countries and territories on Zendy! We thank our valued community for their consistent support. The trust of our community fuels our mission to keep striving for a world where equal access to research is a reality.
- Over a 6 million searches & 2.5 million downloads
We have seen over 6 million keywords searched on the platform. Searches ranging from the neural networks, to enteric bacteria, and social impact - we’re proud to support a diverse community of students, researchers, and professionals. We marked over 2.5 million downloads on Zendy! As we continue to work with new publishers, we look forward to bringing an even better selection of content to our readers.
We exhibited, presented, and attended many events!
- Presented at Charleston Hub 2023
Our Partner Relations Manager, Sara Crowley Vigneau presented at Charleston Hub in partnership with IGI Global. The presentation titled ‘On the Open Road: The story of an OA publication through the stakeholder journey’ looked at the journey of a publication through the eyes of each custodian.
- Exhibited at STEP 2023
Earlier this year, our team exhibited Zendy at STEP 2023. Showcasing our Zendy alongside various startups inspired the team to learn from other tech products in the Middle Eastern region.
- Sponsored and presented at the Forum for Open Research MENA
We were proud to sponsor the Forum of Open Research MENA, which is an event that highlights and advances open access initiatives in the Arab region. Our head of technology, Rodrigo Pinto, presented his insightful research paper titled, "Leveraging Big Data and Machine Learning to Enhance Open Data Quality: Insights for Developing Regions."
- Exhibited at Frankfurt Book Fair
It was a pleasure to exhibit and connect with new and existing partners at Frankfurt Book fair 2023. We hosted a launch event at this year's fair, showcasing our Zendy Plus global subscription offering. Thanks to all who attended!
- Presented at the MENA Panel
Our co-founder, Kamran Kardan spoke at The MENA panel titled, “AI wrote this abstract: The Impact of AI on higher education and academic research.” The discussion touched on the impact of AI on higher education, dissecting how it affects teaching, learning and ethical guidelines.
- Attended London Book Fair
We attended the London Book Fair earlier this year. Our team met with many of our partners and other key leaders in scholarly communication. We look forward to exhibiting at next year’s fair.
- Exhibited at UKSG 2023
We also exhibited at our first UKSG conference this year. It was a really great experience connecting with and learning from some of the best minds in our global knowledge community.
- Joint Webinar with InTechOpen
We partnered with InTechOpen to host a joint webinar titled, “Emerging Technologies - Partnering for Accessibility, Discoverability and a Sustainable Future.” Zendy’s Head of Marketing, Monica Chinsami, presented on the panel alongside Prof Tatiana Morosuk, Editorial Board Member of IntechOpen's Green Energy and Environmental Technology (GEET) journal, and Dr Jo Havemann, Co-founder of AfricArXiv.
We welcomed new partners
- IEEE
In September, we integrated IEEE’s open access research content. This partnership has brought significant technological research across various areas of study, like aerospace, robotics and more on Zendy.
- IT Governance
In June, we partnered with IT Governance, which is a leading publisher of books on information technology, cybersecurity and governance.
- IGI Global
We partnered with IGI Global, a leading publisher focused on research across different specialisms under the vast umbrella of Science. This partnership saw the addition of leading e-journals as well as book content across subject areas including Business & Management; Scientific, Technical, Medical (STM); and Education.
- Bristol University Press
We also signed an agreement with Bristol University Press. BUP is well known for producing scholarship that advances theory, knowledge and learning within and beyond academia.
- InTechOpen
We also welcomed IntechOpen to our partner community. InTechOpen specialises in journals and books in the fields of Medicine, Technology and Science.
A couple of things we published
- Published SDG Report
This year, we published an SDG report in partnership with Knowledge E. This comprehensive report helps us keep track of our efforts in accelerating the aims of the UN’s publishers compact. With a focus on SDG 4 (Quality Education) and SDG 10 (Reduced Inequalities), Zendy progresses to ensure that academic research is accessible to everyone everywhere.
- An analysis of OER’s on Research Information
Our co-founder, Kamran Kardan, wrote a piece on the future of Open Educational Resources and how the industry is preparing for them. In summary, with the uncapped potential of responsible AI, the future looks bright and full of innovative opportunities to positively impact societal progress.
We look forward to continuing our journey together in 2024, and we thank you for your unwavering support.
Speed Up Your Research With “Insights”
'Insights', a brand-new feature designed to make your research experience faster, simpler, and more accessible. Insights gives you short, clear summaries of research papers, pulling out the most important information so you can understand the main points in just a few lines. Instead of reading through pages of dense content, you’ll get a quick overview that helps you decide if the paper is worth exploring further. Here’s how Insights can help: Save time by getting to the heart of a paper faster. Understand complex topics without feeling stuck. Focus on what matters and decide quickly what’s relevant to you. Why We Created Insights? We’ve heard from many of you that keeping up with research can feel like a never-ending task. There’s so much to read, and it’s hard to know where to start. That’s where 'Insights' comes in, to help you make the most of your time exploring the right research paper you are looking for. How Does It Work? Insights uses our AI to scan through a paper and extract key points. It focuses on sections like the introduction, methodology, results, and conclusion, so you can get a clear sense of what the paper is about. You don’t have to worry about missing anything important; it’s all laid out in a simple, easy-to-digest format. Head over to Zendy, search for what you are looking for, and see how Insights can give you a clearer overview in seconds, Check out Insights now! .wp-block-image img { max-width: 65% !important; margin-left: auto !important; margin-right: auto !important; }
Responsible AI In Research And Why It Matters
Artificial Intelligence (AI) is changing how we live, work, and learn. However, as AI continues to evolve, it is important to ensure it is developed and used responsibly. In this blog, we’ll explore what responsible AI means, why it is essential, and how tools like ZAIA, Zendy's AI assistant for researchers, implement these principles in the academic sector. What Is Responsible AI? Responsible AI, also known as ethical AI refers to building and using AI tools guided by key principles: Fairness Reliability Safety Privacy and Security Inclusiveness Transparency Accountability AI vs Responsible AI: Why Does Responsible AI Matter? Keep in mind that AI is not a human being. This means it lacks the ability to comprehend ethical standards or a sense of responsibility in the same way humans do. Therefore, ensuring these concepts are embedded in the development team before creating the tool is more important than building the tool itself. In 2016, Microsoft launched a Twitter chatbot called "Tay", a chatbot designed to entertain 18- to 24-year-olds in the US to explore the conversational capabilities of AI. Within just 16 hours, the tool's responses turned toxic, racist, and offensive due to being fed harmful and inappropriate content by some Twitter users. This led to the immediate shutdown of the project, followed by an official apology from the development team. In such cases, "Tay" lacked ethical guidelines to help it differentiate harmful content from appropriate content. For this reason, it is crucial to train AI tools on clear principles and ethical frameworks that enable them to produce more responsible outputs.The development process should also include designing robust monitoring systems to continuously review and update the databases' training, ensuring they remain free of harmful content. Overall, the more responsible the custodian is, the better the child’s behaviour will be. The Challenges And The Benefits of Responsible AI Responsible AI is not a "nice-to-have" feature, it’s a foundational set of principles that every AI-based tool must implement. Here's why: Fairness: By addressing biases, responsible AI ensures every output is relevant and fair for all society’s values. Trust: Transparency in how AI works builds trust among users. Accountability: Developers and organisations adhere to high standards, continuously improving AI tools and holding themselves accountable for their outcomes. This ensures that competition centers on what benefits communities rather than simply what generates more revenue. Implementing responsible AI comes with its share of challenges: Biased Data: AI systems often learn from historical data, which may carry biases. This can lead to skewed outcomes, like underrepresenting certain research areas or groups. Awareness Gaps: Not all developers and users understand the ethical implications of AI, making education and training critical. Time Constraints: AI tools are sometimes developed rapidly, bypassing essential ethical reviews, which increases the risk of errors. Responsible AI and ZAIA ZAIA, Zendy’s AI-powered assistant for researchers, is built with a responsible AI framework in mind. Our AI incorporates the six principles of responsible AI, fairness, reliability and safety, privacy and security, inclusiveness, transparency, and accountability, to meet the needs of students, researchers, and professionals in academia. Here’s how ZAIA addresses these challenges: Fairness: ZAIA ensures balanced and unbiased recommendations, analysing academic resources from diverse disciplines and publishers. Reliability and Safety: ZAIA’s trained model is rigorously tested to provide accurate and dependable insights, minimising errors in output. Transparency: ZAIA’s functionality is clear and user-friendly, helping researchers understand and trust its outcomes. Accountability: Regular updates improve ZAIA’s features, addressing user feedback and adapting to evolving academic needs. Conclusion Responsible AI is the foundation for building ethical and fair systems that benefit everyone. ZAIA is Zendy’s commitment to this principle, encouraging users to explore research responsibly and effectively. Whether you’re a student, researcher, or professional, ZAIA provides a reliable and ethical tool to enhance your academic journey. Discover ZAIA today. Together, let’s build a future where AI serves as a trusted partner in education and beyond. .wp-block-image img { max-width: 65% !important; margin-left: auto !important; margin-right: auto !important; }
AI is Transforming Academic Research and Publishing – A Conversation with Kamran Kardan, CEO of Zendy
AI's real potential lies not just in speeding up processes but also in helping users engage more deeply with academic content. Sabine Louët, CEO of SciencePOD sat down with Kamran Kardan, CEO of Zendy to discuss how technology, particularly AI, is reshaping the way researchers and independent scholars access critical information and how research is published. Removing Barriers in Academic Research When asked by Sabine Louët “what drove the creation of Zendy?” Kamran Kardan’s response was clear and purposeful: “Zendy was created to remove the barriers that restrict access to academic research”.He highlights the significant gap that exists for those outside privileged institutions, who often face prohibitive costs or limitations when trying to access essential research. Zendy, he says, aims to make academic content not only affordable but also widely accessible to researchers, students, and professionals globally.Accessing scientific literature remains a privilege reserved for those with institutional affiliations, leaving independent researchers or those from less-resourced regions at a disadvantage. As Kardan puts it, “Zendy is committed to levelling the playing field”, it offers a legitimate alternative to illicit means of accessing research. AI’s Role in Enhancing Research Accessibility AI has become a buzzword, but Kardan stresses the importance of AI in Zendy’s strategy, describing AI as an enabler rather than the focal point. Zendy, he explains, uses AI to enhance user experience by making vast amounts of data more navigable. One of the platform’s key AI-driven features is its summarisation tool, which allows users to quickly digest complex academic papers. With this tool, users can identify relevant content faster and focus their research efforts more effectively. A forthcoming feature called ‘findings’, will use AI to group related articles together, offering a comparative perspective on topics and highlighting differing viewpoints. This tool is designed to empower researchers to explore a topic from multiple angles without having to sift through unrelated material. Safeguarding Research Integrity in the Age of AI Another point of discussion between Sabine Louët and Kardan was the issue of integrity while also leveraging AI. Kardan acknowledges that this is critically important and explains that Zendy is built on principles of transparency and respect for intellectual property. Their AI tools do not merely extract data but give due credit to authors and publishers. In addition, the platform’s revenue-sharing model ensures that content creators benefit from the usage of their work, fostering a more sustainable and fair ecosystem for academic publishing. Kardan also addresses the issue of AI-generated inaccuracies, commonly referred to as “hallucinations”. He emphasises that Zendy's AI is structured to avoid these risks. If the AI does not have sufficient data to provide an answer, it refrains from making assumptions, thus maintaining a high standard of accuracy. AI: Not Just Speed, but Deeper Learning In Kardan’s view, AI's real potential lies not just in speeding up processes but also in helping users engage more deeply with academic content. The tools developed by Zendy are designed to simplify complex materials, making them more approachable for users across various disciplines, without compromising on the depth of information. Louët agrees and notes that these features, particularly AI-driven comparison and summarising tools, align with the needs of modern researchers who require both efficiency and reliability in handling academic content. Looking Ahead: The Future of AI in Research What does the future look like? Kardan foresees more AI advancements that will continue to transform research access, making it more affordable, transparent and equitable. The focus is not just on technology for technology’s sake but on providing meaningful solutions that directly address the challenges of the academic community. “AI’s role in academic publishing is still evolving”, says Kardan, “and Zendy is committed to using AI responsibly to enhance access to knowledge, not to replace human expertise”. .wp-block-image img { max-width: 65% !important; margin-left: auto !important; margin-right: auto !important; }