Zendy Launches ZAIA, a Domain-Specific AI Assistant
United Arab Emirates, 15 December 2023 - AI-powered research library, Zendy, announced the launch of its AI Assistant, ZAIA, a domain-specific Large Language Model (LLM) developed by Zendy’s data science team.
ZAIA (short for Zendy AI Assistant) exists to help researchers quickly understand key research concepts and discover research papers that specifically link to inputs. These two functions enhance the efficiency and effectiveness of the literature review process.
You can ask any research-related question, and ZAIA will analyse millions of peer-reviewed academic research papers to give you credible answers backed by references.
Unlike general-purpose language models, ZAIA is trained with Zendy’s own data. In the future, it can also query, in real-time, additional sources from publisher data that are not available on the public domain.
There is growing recognition of the necessity for domain-specific solutions to strengthen the credibility of data. Fine tuning models on domain-specific data narrows down the LLM’s focus to improve performance in a defined context, thus reducing the likelihood of hallucinations.
“We developed ZAIA to advance the usage of AI on research platforms and improve the research discovery process for researchers. ZAIA aims to assist readers on Zendy by quickly solving research-related questions. ZAIA stands out from other AI products as it is fed real-time data and information available on Zendy, which is then fine-tuned to efficiently cater to our users,” said Zendy’s Head of Technology, Rodrigo Pinto.
“The first iteration of our LLM, ZAIA, is our unique AI offering for Zendy users who can now leverage the best of AI to improve their research discovery process. This is a very exciting milestone for Zendy and we look forward to the feedback from our valued users,” said Zendy Co-founder Kamran Kardan.
Committed to helping foster an ecosystem of collaborative partnerships rooted in responsible AI practices, Zendy’s Large Language Model is built to be entirely customisable. It has the capacity to learn from diverse datasets with integration made simple through Restful API’s or Websocket APIs.
“Bigger picture, our technology presents limitless potential for organisations and institutions yet to integrate the power of LLMs into their workflows. The potential is immeasurable, with use cases including on-demand tutoring, psychology support services, employee onboarding, the list goes on,” continued Kamran Kardan.
To find out more about Zendy’s AI solutions email hello@zendy.io.
You can use ZAIA now on Zendy. To access, log in or sign up to Zendy: www.zendy.io.

Why Your Library Needs a Real Plan for AI
It’s hard to check your email or walk through the campus lately without someone bringing up AI. We’ve moved past the initial shock of "What is ChatGPT?" and into a much trickier phase: trying to figure out how it actually fits into a university without things becoming unmanageable. The reality is that while some people are already using these tools every day, others are understandably hesitant. This gap creates a problem. If we don't have a shared understanding of how to use AI responsibly, we end up with a patchwork of rules that confuse students and leave staff feeling unsupported. Tuesday, April 14, 2 PM (GST), we’re hosting a free webinar to talk about a better way forward. titled: Applying a Framework for Institutional AI Literacy Development. What’s on the Agenda? Here’s what we’ll get into: The growing role of AI in higher education and its impact on teaching, research, and operations The importance of institutional AI literacy for responsible and effective AI adoption Overview of a proven AI literacy framework and how it can be applied in practice Strategies for developing AI guidelines, policies, and governance structures How to empower academic staff and researchers as AI collaborators and leaders Best practices for implementing a sustainable, institution-wide AI literacy strategy Enhancing innovation, accountability, and efficiency through structured AI adoption The goal is to make sure that when everyone uses AI in education, they’re doing it with a solid foundation of knowledge and accountability. Speaker Isaac Tabor Head of Digital Learning, Knowledge E As the Head of Digital Learning, Isaac provides expertise on best practices and current trends in digital learning and strategic oversight. He is chiefly responsible for the ongoing development of KnE Learn, a digital learning environment that works with a broad network of subject matter experts and Knowledge E’s experience in training delivery to provide targeted self-paced training to higher education institutions around the world. Isaac has ten years of professional experience in digital learning and education development initiatives in the secondary and higher education sectors of the UAE, USA, Cambodia, and other parts of South-East Asia. He holds a Master’s degree in History from the University of Edinburgh and a Master’s degree in Learning Design & Technology from the University of Maryland.Register for the free webinar here .wp-block-image img { max-width: 85% !important; margin-left: auto !important; margin-right: auto !important; }

Zendy AI Discovery: Trusted Research Partner for Libraries
At Zendy, we know that searching for academic content can feel overwhelming. Traditional search tools often rely on precise keywords, leaving you to sift through endless lists of results on your own. That’s why we built Zendy AI Discovery, to make research smarter, faster, and more guided. Launched in March 2026, our AI-powered discovery tool doesn’t just show you results, it understands your intent, provides context, and helps you explore topics in a structured way. Think of it as a research assistant that’s available anytime you need it. How We Help You Discover Research We designed Zendy AI Discovery to do more than just search. Here’s how we make your research experience better: Guided Exploration: We don’t just show results, we help you understand why they matter and guide you to the most relevant content. Context-Aware: Our AI considers the bigger picture of your topic, helping you uncover connections you might have missed. Time-Saving: By highlighting what’s important, we reduce the hours you spend scrolling through irrelevant articles. Built on your Academic Sources We know how important it is to rely on high-quality research. That’s why Zendy AI Discovery draws exclusively from your peer-reviewed and trusted sources. Unlike generic AI tools that pull from unverified sources, we make sure the information you find is reliable and trustworthy. How We Work with Libraries Here’s why it’s easy to integrate and use: Simple Setup: A few lines of script is all it takes to add us to your digital library. Publisher Agnostic: We work with multiple discovery providers and integrate seamlessly with tools like Libkey or SFX. Full Control: Library administrators can configure our AI’s tone, depth, and refinement strategies. Customizable Experience: Our interface can match your institution’s branding and design. What’s Next: Deep Research We’re not stopping here. Soon, we’ll launch Deep Research features, allowing students and researchers to go beyond article searches. Our goal is to reduce your “time to insight” and help you discover evidence-backed research directly on your library platform. .wp-block-image img { max-width: 85% !important; margin-left: auto !important; margin-right: auto !important; }

UKSG 49th Annual Conference 2026: A Key Event for Scholarly Communication
The UKSG 49th Annual Conference and Exhibition is one of the most important gatherings in the scholarly communications calendar. Each year, it brings together librarians, publishers, service providers, and researchers to discuss the future of academic publishing, research access, and library services. In 2026, the conference will take place from March 30 to April 1 at the Scottish Event Campus in Glasgow. We’re excited to share that Zendy will be exhibiting at the event, and we look forward to meeting members of the scholarly community throughout the conference. What the UKSG Conference Is About The UKSG conference has long been a place where the people who shape scholarly communication come together. Attendees usually include: Librarians and information specialists Academic publishers Technology providers and intermediaries Researchers and research support professionals The event focuses on the real challenges facing libraries and publishers today, from managing digital collections to improving access to research. Conversations at the conference often explore topics such as open access publishing, discovery tools, licensing models, and the role of technology in research services. When and Where The UKSG 49th Annual Conference and Exhibition will take place: March 30 – April 1, 2026Scottish Event Campus, Glasgow The Scottish Event Campus is one of the UK’s major conference venues and regularly hosts international events across research, publishing, and technology. We’re Exhibiting at UKSG 2026 Zendy will be exhibiting at the conference, and we’re looking forward to connecting with librarians, publishers, and research professionals from around the world. You’ll find us at Booth #85, where we’ll be sharing more about how we’re developing our AI tools to support libraries working with large volumes of scholarly content. We’d be happy to talk about research discovery, scholarly content, and the role AI can play in supporting libraries and researchers. To arrange a meeting or get in touch with our team, feel free to contact us at hello@zendy.io For full conference details, visit the official event website: UKSG Conference 2026 .wp-block-image img { max-width: 85% !important; margin-left: auto !important; margin-right: auto !important; }
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