Zendy Launches ZAIA, a Domain-Specific AI Assistant
United Arab Emirates, 15 December 2023 - AI-powered research library, Zendy, announced the launch of its AI Assistant, ZAIA, a domain-specific Large Language Model (LLM) developed by Zendy’s data science team.
ZAIA (short for Zendy AI Assistant) exists to help researchers quickly understand key research concepts and discover research papers that specifically link to inputs. These two functions enhance the efficiency and effectiveness of the literature review process.
You can ask any research-related question, and ZAIA will analyse millions of peer-reviewed academic research papers to give you credible answers backed by references.
Unlike general-purpose language models, ZAIA is trained with Zendy’s own data. In the future, it can also query, in real-time, additional sources from publisher data that are not available on the public domain.
There is growing recognition of the necessity for domain-specific solutions to strengthen the credibility of data. Fine tuning models on domain-specific data narrows down the LLM’s focus to improve performance in a defined context, thus reducing the likelihood of hallucinations.
“We developed ZAIA to advance the usage of AI on research platforms and improve the research discovery process for researchers. ZAIA aims to assist readers on Zendy by quickly solving research-related questions. ZAIA stands out from other AI products as it is fed real-time data and information available on Zendy, which is then fine-tuned to efficiently cater to our users,” said Zendy’s Head of Technology, Rodrigo Pinto.
“The first iteration of our LLM, ZAIA, is our unique AI offering for Zendy users who can now leverage the best of AI to improve their research discovery process. This is a very exciting milestone for Zendy and we look forward to the feedback from our valued users,” said Zendy Co-founder Kamran Kardan.
Committed to helping foster an ecosystem of collaborative partnerships rooted in responsible AI practices, Zendy’s Large Language Model is built to be entirely customisable. It has the capacity to learn from diverse datasets with integration made simple through Restful API’s or Websocket APIs.
“Bigger picture, our technology presents limitless potential for organisations and institutions yet to integrate the power of LLMs into their workflows. The potential is immeasurable, with use cases including on-demand tutoring, psychology support services, employee onboarding, the list goes on,” continued Kamran Kardan.
To find out more about Zendy’s AI solutions email hello@zendy.io.
You can use ZAIA now on Zendy. To access, log in or sign up to Zendy: www.zendy.io.

Zendy to Showcase AI-Powered Library Innovations at the Charleston Conference 2025
We’re thrilled to announce that Zendy will be taking the stage at this year’s Charleston Conference, one of the most anticipated gatherings for librarians, publishers, and information professionals worldwide. Join us on November 4 at 11:30 AM in Salon 2, Gaillard Centre, for our live demo session titled: “Transforming Your Library Services with Zendy AI Tools.” In this interactive session, Mike Perrine (VP of Sales and Marketing, WT Cox) and Kamran Kardan (Co-Founder, Zendy) will demonstrate how Zendy’s innovative AI-driven tools are revolutionising the way libraries manage content, empower discovery, and enhance user engagement. Zendy helps solve one of the biggest challenges libraries face today, providing users with faster, smarter access to research insights. Our platform enables instant article summarisation, concept extraction, and trusted AI-powered answers through our intelligent assistant, ZAIA. With Zendy, libraries can streamline their services and give researchers a more intuitive, efficient way to interact with scholarly information. We’re also proud to share that Zendy has been selected for the prestigious Charleston Premiers, a showcase recognising the most innovative and forward-thinking products reshaping scholarly communication. Representing Zendy at the Premiers will be Kamran Kardan (Co-Founder) and Lisette van Kessel (Head of Marketing), who will present how Zendy’s mission to make knowledge accessible and affordable continues to evolve through technology and partnership. The Charleston Conference has long been a hub for meaningful dialogue and collaboration in the world of academic information services, and we’re excited to be part of shaping its future. Event Details: Session: Transforming Your Library Services with Zendy AI Tools Date: November 4, 2025 Time: 11:30 AM Location: Salon 2, Gaillard Centre We look forward to connecting with fellow innovators, librarians, and partners, and showcasing how Zendy AI is redefining what’s possible for libraries and researchers alike. Don’t miss it, see how Zendy is shaping the future of knowledge discovery. To register and learn more about the Charleston Conference, please visit: https://www.charleston-hub.com/the-charleston-conference/about-the-conference/ .wp-block-image img { max-width: 85% !important; margin-left: auto !important; margin-right: auto !important; }

Zendy Sponsors the 4th Annual Forum for Open Research in MENA
This October, American University of Sharjah will host the 4th Annual Forum for Open Research in MENA (FORM), a leading regional event dedicated to advancing open access, collaboration, and community capacity building across the Arab world. Zendy is proud to be among the official sponsors of this year’s Forum, reinforcing our ongoing commitment to making research more accessible and equitable for all. Organised by the non-profit Forum for Open Research in MENA, the fourth edition will bring together: 26 sessions across four days 88 expert speakers Representation from 60 global institutions Delegates from 27 countries Dozens of formal and informal networking opportunities, connecting thought leaders, practitioners, and advocates throughout the MENA region Participants will explore strategies to strengthen open science practices, build sustainable infrastructures, and promote shared learning across borders. A Shared Vision for Accessible Knowledge Zendy’s mission to make academic knowledge affordable and accessible worldwide aligns closely with FORM’s goal of fostering open, collaborative research communities in the region. As a sponsor, Zendy supports initiatives that not only expand access to scholarly literature but also empower researchers, educators, and students to participate in a more transparent and connected research ecosystem. Hosted by the American University of Sharjah This year’s Forum, hosted by the American University of Sharjah, arrives in the UAE under the national theme, “The Year of Community.” The theme underscores the importance of collective progress and shared learning—values that sit at the heart of both open science and Zendy’s approach to research discovery. Theme Spotlight: “Becoming Open—Capacity Building and Community Collaboration” The 2025 theme, “Becoming Open,” highlights the human side of open science: community collaboration, capacity building, and sustainable growth. Through workshops, panels, and discussions, the Annual Forum will address how regional institutions can implement open research policies, share resources effectively, and strengthen local research infrastructures. Join us in Sharjah from October 20–23, 2025, as we celebrate and support the growing movement toward open science across the Arab world. The registration is now open, visit https://forumforopenresearch.com/registration/ .wp-block-image img { max-width: 85% !important; margin-left: auto !important; margin-right: auto !important; }

We’re heading back to Frankfurter Buchmesse 2025
We’re excited to return to Frankfurt this October for the world’s largest book fair, and this year, we’re stepping onto the Innovation Stage with a timely conversation on how artificial intelligence can bring ethical, lasting value to scholarly publishing. Join us on October 15 at 12:30 p.m. (CEST), Hall 4.0 Innovation StageOur Co-Founder, Kamran Kardan, will be joined by Josh Nicholson (Scite) and Julie Atkins (Bristol University Press & Policy Press) for a panel discussion on: “AI and Ethical Innovation in Publishing: Driving Value for Publishers” The session will explore how AI can strengthen collaboration between publishers, platforms, librarians and researchers, ensuring research is more transparent, trustworthy, and accessible worldwide. Some of the themes include: How publishers can benefit from Zendy’s Revenue-Share Model, which compensates them whenever their content is referenced by AI assistants. The role of Scite’s smart citation system in helping users evaluate whether a paper supports, contradicts, or builds upon previous work. Why responsible use of technologies like Retrieval-Augmented Generation (RAG) can combat misinformation and provide more reliable insights. How global equity and inclusivity can remain at the center of AI adoption in research. Together, these discussions will also link to broader goals, from advancing quality education to supporting sustainable innovation and global partnerships. Speakers Kamran Kardan, Founder & CEO Knowledge E, Co-Founder Zendy Josh Nicholson, Co-founder of Scite, CSO at Research Solutions Moderator: Sara Crowley Vigneau, Partnership Relations Manager, Zendy And of course, the Zendy team will be around throughout the fair! Find us at Stand G97, Hall 4.0, where Kamran Kardan, Lisette van Kessel (Head of Marketing), and Sara Crowley Vigneau (Partnership Manager) will be happy to talk about our ethical AI tools for research, open access publishing, and higher education librarynesp programs. Want to set up a one-on-one meeting? Reach out to l.vankessel@knowledgee.com. For more details about the fair, visit Frankfurter Buchmesse. .wp-block-image img { max-width: 85% !important; margin-left: auto !important; margin-right: auto !important; }
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