Our mission, Our AI
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As a mission driven digital research library, Zendy is committed to helping reduce inequality in access to academic literature for audiences worldwide.
By working closely in partnership with publishers and data providers to create an affordable and accessible route to quality, peer reviewed content, we aim to even the playing field of global research, enabling students and researchers from underserved markets to participate in the global academic and policy dialogue and to contribute to
identifying solutions to our planet’s major challenges.
We believe that AI has an important role to play in fostering a fairer research and publishing ecosystem. By leveraging AI, we can offer a range of innovative solutions to facilitate access to content and to make the search journey quicker and more efficient, thereby supporting researchers’ needs irrespective of funding or location.
Whilst AI has the potential to transform research and education, Zendy acknowledges that it also raises ethical concerns around issues such as bias, privacy, and accountability. In response to these concerns and to the growing discussion around AI, we have formulated a list of AI imperatives to guide Zendy’s strategy for the development and integration of AI technologies into our products.
Zendy’s AI Imperatives:
- AI in service of a better world
In line with our mission to reduce inequality in research and publishing, we believe AI can help to positively impact society by facilitating access to and use of academic content. Our portfolio of AI solutions and our ongoing development work reflects this ethos, with a focus on solutions designed to support our users in their search for quality, reliable data. As a signatory to the UN’s Global Publishing Compact, and working hand in hand with our partners, we aim to offer a more enriched, personalised learning and discovery environment for all users globally, with AI very much in service of a better world.
- Openness, trust and transparency
We explain our use of AI tools, defining them in terms of their abilities and limitations. We clarify how they fit in to our platform’s ecosystem and how users can make the most of them. If the tool makes use of partner copyrighted data, as per licensed agreements, we put in place limitations and clear safeguards on that use. We recognise the need for openness, trust and transparency across all our activities, and we are open to feedback from all of our stakeholders.
- Personal privacy and data governance
Zendy is a committed advocate of personal privacy. As we continue to develop new solutions and acquire larger data sets, we safeguard the personal information which is shared with us through security policies and procedures to secure our systems. We also ensure that data is collected, reproduced, and protected in a compliant and appropriate manner in accordance with applicable privacy laws and regulations.
- Equity and unfair bias
Fairness and equity are at the heart of our mission to help create a better world. As we develop and implement new AI tools and solutions, we put in place procedures to ensure reliability, and carry out extensive review. We recognise that biases and hallucinations present challenges in machine learning models, similar to their presence in human cognition. Completely eliminating these issues may compromise the reasoning abilities of our models. Therefore, to minimise these challenges, we have implemented state-of-the-art techniques derived from recent research. These include prevention
and mitigation mechanisms like “chain-of-verification” and “counterfactual reasoning”, which are integrated into our models.
- Human oversight and accountability
We believe human oversight is key to the successful development and deployment of a useful and reliable AI-powered solution. We maintain human oversight of the development of our AI tools and their output from design to deployment to ensure reliability and quality. We routinely conduct evaluation benchmarks on our models to
assess their tendency to reproduce falsehoods and biases, as well as to measure their accuracy. This ongoing evaluation process enables us to continually enhance and refine our models.
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Zendy Signs Agreement With Legal Publisher, Lexxion
[Dubai, August 2024] - Zendy has signed an agreement with Lexxion, a leading academic publisher that specialises in research in the field of law. This agreement enables Lexxion’s diverse collection to be discoverable to Zendy’s growing user base of over 600,000 readers from 200 countries and territories. Berlin-based publisher Lexxion was established in 2000 and has since built a valuable reputation in disseminating academic research on the EU’s legal and regulatory system. Working with academic institutions and leading law firms across the globe, Lexxion hosts scholarly literature that addresses challenges and pivotal research in European legal systems. “We are happy to partner with Lexxion to bring an influx of legal academic research on Zendy. Integrating Lexxion’s scholarly content on Zendy will not only diversify the research already available on Zendy but accelerate our mission in making academic research accessible everywhere across all disciplines.” said Zendy Co-founder, Kamran Kardan. This partnership with Lexxion facilitates Zendy’s mission to expand the content on its digital library and take further steps towards creating a more equitable research discovery ecosystem. Zendy recently announced a series of new partnerships with IntechOpen, IEEE, IT Governance Publishing, and IGI Global. About Zendy: Zendy is a product of Knowledge E. Since its inception in 2019, Zendy has connected over 600,000 users to academic journals, proceedings, articles, e-books, and more. Zendy is an AI-powered library that is on a mission to make academic literature more affordable and accessible for students, researchers, and professionals worldwide. Zendy recently launched ZAIA - Zendy’s AI assistant for research. ZAIA is a domain specific Large Language Model designed to help researchers deepen their knowledge base credible answers backed by references. To learn more, visit www.zendy.io. About Lexxion: Lexxion is an academic publisher that specialises in legal research. Since its establishment in 2000, Lexxion has worked with academic institutions and leading law firms to disseminate quality academic content that addresses legal frameworks in the EU. To learn more, visit www.lexxion.eu/en/
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Zendy signs open access agreement with Bentham Science Press
[Dubai, July 2024] - The AI-powered digital library, Zendy, has signed a partnership agreement with prominent science, medical and technology publisher Bentham Science. This agreement is set to further diversify Zendy’s open access offering with research across the fields of pharmacy, medical subspecialities, engineering, technology, and social sciences. Founded in 1993, Bentham Science Publishers has developed a formidable reputation by disseminating peer-reviewed research papers in science, technology, and medicine. Currently, Bentham publishes more than 160 journals in print and digital formats, out of which more than 70 have now received impact factor rankings. Zendy’s Co-founder, Kamran Kardan said, “As an evolving digital library, we’re always happy to welcome open access content to Zendy to accelerate our mission in making academic content accessible and discoverable. This partnership with Bentham Science Publishers will add a diverse collection to Zendy in the disciplines of science, medicine, and technology” This partnership plays a significant role in Zendy’s mission to advance SDG-4 (Quality Education) and SDG-10 (Reduced Inequalities) by publishing and disseminating open access research across the globe. Zendy recently announced a series of new partnerships with IntechOpen, IEEE, IT Governance Publishing, and IGI Global. About Zendy: Zendy is a product of Knowledge E. Since its inception in 2019, Zendy has connected over 500,000 users to academic journals, proceedings, articles, e-books, and more. Zendy is an AI-powered library that is on a mission to make academic literature more affordable and accessible for students, researchers, and professionals worldwide. Zendy was awarded Best Startup – Education at the Middle East Technology Excellence Awards 2022. To learn more, visit www.zendy.io. Bentham Science Publishers is a leading academic publisher that specialises in medical and general STM (Science, Technology, and Medicine) disciplines. With a diverse portfolio of over 130 hybrid and Open Access journals, Bentham Science aims to disseminate high-quality research to the scientific community worldwide. Founded in 1992, Bentham Science was established "by scientists for scientists" and has always been committed to quality. The publisher maintains the most robust peer review process in the scholarly publishing industry with all papers undergoing a blind review, from a verified pool of experts. For media inquiries, please contact:marketing@benthamscience.net
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Zendy Signs Agreement With Open Access Partner Tech Science Press
[Dubai, August 1, 2024] - The AI-powered digital library, Zendy, has signed a partnership agreement with leading open access publisher, Tech Science Press. This partnership is set to increase the scholarly content within the disciplines of engineering and science on Zendy’s free Open Access plan. Founded in 1997, Tech Science Press has maintained high publishing standards for scholars, researchers, academic groups, and institutions to access relevant and reliable scholarly content. Currently, the publisher disseminates 28 peer-reviewed academic journals that specialise in the fields of science and engineering. Zendy Co-founder, Kamran Kardan said, “This partnership is well-aligned with Zendy’s mission to make academic research accessible globally. With Tech Science Press’ commitment to publishing open-access peer-reviewed journals, this partnership works towards accelerating the accessibility of academic research at a global scale. We’re delighted to host and disseminate Tech Science Press’ open access journals and advance our open subscription offerings as well.” This announcement comes as Zendy continues to forge partnerships with prominent academic publishers to expand its content library and cater to diverse user interests. Zendy recently announced a series of new partnerships with IntechOpen, IEEE, IT Governance Publishing, and IGI Global. The partnership with Tech Science Press reinforces Zendy's dedication to nurturing a global academic community and making scholarly resources accessible to all. About Zendy: Zendy is a product of Knowledge E. Since its inception in 2019, Zendy has connected over 500,000 users to academic journals, proceedings, articles, e-books, and more. Zendy is an AI-powered library that aims to make academic literature more affordable and accessible for students, researchers, and professionals worldwide. Zendy recently launched ZAIA - Zendy’s AI assistant for research. ZAIA is a domain-specific Large Language Model designed to help researchers deepen their knowledge base credible answers backed by references. To learn more, visit www.zendy.io. About Tech Science Press: As a publisher, Tech Science Press (TSP) disseminates fully peer-reviewed and Committee on Publication Ethics (COPE) compliant open access Journals that are published online. The mission of TSP has always been to promote open science and uphold research integrity, and TSP is a publisher member of COPE, SSP, ALPSP, CSE and STM. Currently, TSP publishes 28 high-quality open access journals, many of which are indexed in prestigious databases such as WoS, Scopus, Ei Compendex, PubMed Central, and Europe PMC. In addition to journal publications, TSP also publishes a series of academic books, monographs, and conference proceedings. To learn more, visit www.techscience.com