Open AccessUsing bibliometric analysis to perform a longitudinal review of the technology-driven literature on customer experience
Author(s) -
Stéphanie Nguyen,
Sylvie Llosa
Publication year - 2021
Publication title -
hal (le centre pour la communication scientifique directe)
Language(s) - English
Resource type - Conference proceedings
Subject(s) - computer science , bibliometrics , data science , world wide web