Using bibliometric analysis to perform a longitudinal review of the technology-driven literature on customer experience | Zendy

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Using bibliometric analysis to perform a longitudinal review of the technology-driven literature on customer experience

Author(s) -

Stéphanie Nguyen,

Sylvie Llosa

Publication year - 2021

Publication title -

hal (le centre pour la communication scientifique directe)

Language(s) - English

Resource type - Conference proceedings

Subject(s) - computer science , bibliometrics , data science , knowledge management , world wide web

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