Open AccessCUSTOMER RELATIONSHIP MARKETING PENGARUHNYA TERHADAP KEPERCAYAAN DAN LOYALITAS PERBANKAN NASIONAL
Author(s) -
Hatane Semuel
Publication year - 2012
Publication title -
jurnal manajemen pemasaran/jurnal manajemen pemasaran
Language(s) - English
Resource type - Journals
eISSN - 2597-615X
pISSN - 1907-235X
DOI - 10.9744/pemasaran.7.1.33-41
Subject(s) - business , business administration , loyalty business model , advertising , marketing , service quality , service (business)