Open AccessANALISA PENGARUH KUALITAS LAYANAN TERHADAP LOYALITAS PELANGGAN DI LAUNDRY 5ASEC SURABAYA
Author(s) -
Ellys Cornelia S.,
Nancy Veronica S.,
Endo Wijaya Kartika,
Thomas Stefanus Kaihatu
Publication year - 2012
Publication title -
jurnal manajemen perhotelan
Language(s) - Italian
Resource type - Journals
eISSN - 0216-6283
pISSN - 2685-9408
DOI - 10.9744/jmp.4.2.45-57
Subject(s) - business , laundry , business administration , advertising , engineering , waste management
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