Open AccessThe Role of Customer Bonding as a Customer Trust Mediator and Service Performance on SMEs Performance
Author(s) -
Ida Wahyuni,
Farida Jasfar,
Robert Kristaung,
Lucy Warsindah
Publication year - 2022
Publication title -
journal of economics, management and trade
Language(s) - English
Resource type - Journals
ISSN - 2456-9216
DOI - 10.9734/jemt/2022/v28i530407
Subject(s) - business , honesty , customer retention , customer advocacy , service (business) , structural equation modeling , marketing , service quality , customer to customer , computer science , psychology , social psychology , machine learning