Open AccessThe Impact of Perceived Service Quality on Customer Loyalty towards Chinese Fitness Centres: The Moderating Role of Reputation/Image
Author(s) -
Shengyu Gu
Publication year - 2022
Publication title -
asian journal of economics, business and accounting
Language(s) - English
Resource type - Journals
ISSN - 2456-639X
DOI - 10.9734/ajeba/2022/v22i23880
Subject(s) - loyalty business model , marketing , customer delight , reputation , customer retention , customer satisfaction , service quality , business , customer advocacy , loyalty , advertising , service (business) , quality (philosophy) , sociology , social science , philosophy , epistemology