Open AccessA Study on Cloud Service Quality by Using Importance-Performance Analysis
Author(s) -
So Hyun Park,
Kuk Hie Lee,
Sung Sik Park
Publication year - 2016
Publication title -
han'gug san'eob jeongbo haghoe nonmunji
Language(s) - English
Resource type - Journals
ISSN - 1229-3741
DOI - 10.9723/jksiis.2016.21.2.073
Subject(s) - interoperability , cloud computing , computer science , service provider , quality (philosophy) , service quality , quality of service , focus group , perception , user satisfaction , service (business) , world wide web , psychology , business , human–computer interaction , telecommunications , marketing , philosophy , epistemology , neuroscience , operating system