Open AccessA Study on Mobile Application Advertising Users' Perceived Perception and Service Recovery
Author(s) -
Moon-Young Kang,
Yong-Shou Chi,
Lim sungeun,
Kyeong-Seok Han
Publication year - 2016
Publication title -
journal of the korea society of it services
Language(s) - English
Resource type - Journals
ISSN - 1975-4256
DOI - 10.9716/kits.2016.15.1.269
Subject(s) - distributive justice , service recovery , service (business) , interactional justice , perception , business , relevance (law) , economic justice , advertising , procedural justice , marketing , service quality , psychology , political science , neuroscience , law
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