Open AccessReputable Internet Retailers’ Service Quality and Social Media Use
Author(s) -
Yun Kyung Cho,
Cynthia L. Sutton
Publication year - 2021
Publication title -
international journal of electronic commerce studies
Language(s) - Uncategorized
Resource type - Journals
SCImago Journal Rank - 0.196
H-Index - 9
eISSN - 2410-8588
pISSN - 2073-9729
DOI - 10.7903/ijecs.1877
Subject(s) - reputation , business , service quality , marketing , service guarantee , service (business) , quality (philosophy) , competition (biology) , social media , advertising , service provider , service design , computer science , sociology , ecology , social science , philosophy , epistemology , biology , world wide web