Open AccessTV-Based Commerce Factors Increase Customer Satisfaction Through the Quality Attribute Analysis
Author(s) -
Park Joon Yong,
Minsoo Shin
Publication year - 2016
Publication title -
han-guk jeonja georae hakoeji
Language(s) - English
Resource type - Journals
eISSN - 2765-3846
pISSN - 2288-3908
DOI - 10.7838/jsebs.2016.21.2.061
Subject(s) - customer satisfaction , business , quality (philosophy) , service quality , broadcasting (networking) , advertising , consumer satisfaction , service (business) , kano model , e commerce , marketing , computer science , world wide web , philosophy , epistemology , computer network