Open AccessA Study on the Effect of Metro Employees' Perceived ISO Quality Management Employees on Customer Satisfaction Performance
Author(s) -
SangOh Lee,
Jak Hwang-Bo
Publication year - 2014
Publication title -
han-guk cheoldo hakoe nonmunjip/han'gug cheoldo haghoe nonmunjib
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.201
H-Index - 4
eISSN - 2288-2235
pISSN - 1738-6225
DOI - 10.7782/jksr.2014.17.6.443
Subject(s) - business , job satisfaction , customer satisfaction , certification , marketing , quality (philosophy) , business administration , knowledge management , psychology , management , computer science , social psychology , philosophy , epistemology , economics