Open AccessA Study on the Effect of Metro Employees' Perceived ISO Quality Management Employees on Customer Satisfaction Performance
Author(s) -
Sang Oh Lee,
Jak Hwang-Bo
Publication year - 2014
Publication title -
journal of the korean society for railway
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.201
H-Index - 4
eISSN - 2288-2235
pISSN - 1738-6225
DOI - 10.7782/jksr.2014.17.6.443
Subject(s) - business , job satisfaction , customer satisfaction , certification , marketing , quality (philosophy) , business administration , knowledge management , psychology , management , computer science , social psychology , philosophy , economics , epistemology
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