Open AccessService Quality and Passenger Satisfaction in Air Transportation in a Developing Economy: Evidence from Nigeria
Author(s) -
Obioma R. Nwaogbe,
I C Ogwude,
Ejem A. Ejem,
Abraham Pius
Publication year - 2021
Publication title -
journal of aviation technology and engineering
Language(s) - English
Resource type - Journals
ISSN - 2159-6670
DOI - 10.7771/2159-6670.1207
Subject(s) - business , service quality , service (business) , servqual , marketing , loyalty , aviation , trips architecture , quality (philosophy) , value (mathematics) , advertising , transport engineering , engineering , computer science , aerospace engineering , philosophy , epistemology , machine learning