Open AccessService Quality Management Based on Quality of Experience
Author(s) -
Minsoo Shin,
Do-Hoon Kim
Publication year - 2016
Publication title -
gyeongyeong gwahag - hangug gyeongyeong gwahaghoe/gyeong'yeong gwahag - han'gug gyeong'yeong gwahaghoe
Language(s) - English
Resource type - Journals
eISSN - 2765-5687
pISSN - 1225-1100
DOI - 10.7737/kmsr.2016.33.3.019
Subject(s) - quality (philosophy) , service quality , process management , business , service (business) , computer science , marketing , physics , quantum mechanics