Effects of Failed Financial Services on Negative Emotion and Behavioral Responses
Author(s) -
Inuk Chon,
Hyunmo Kang,
Yeong Seon Kang,
Eunhyung Lee
Publication year - 2016
Publication title -
journal of the korean operations research and management science society
Language(s) - English
Resource type - Journals
eISSN - 2733-4759
pISSN - 1225-1119
DOI - 10.7737/jkorms.2016.41.1.001
Subject(s) - disappointment , regret , mediation , attribution , service (business) , profitability index , product (mathematics) , financial services , business , psychology , marketing , social psychology , finance , geometry , mathematics , machine learning , computer science , political science , law
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