Open AccessEmpirical Study on the Determinants of Service Quality Deterioration of Taxi Industry : Based on Traffic Accidents by Taxi in Seoul
Author(s) -
Sang Joon Lee,
Youn Suk Lee,
Hyun-Mock Shin
Publication year - 2015
Publication title -
hanguk gyeongyeong gwahakoeji/han'gug gyeong'yeong gwahag hoeji
Language(s) - English
Resource type - Journals
eISSN - 2733-4759
pISSN - 1225-1119
DOI - 10.7737/jkorms.2015.40.4.083
Subject(s) - profitability index , business , service quality , service (business) , quality of service , transport engineering , level of service , finance , marketing , computer science , engineering , telecommunications