Open AccessA Study on the Effects of Service Quality on Customer Satisfaction : Case of the Korean, Chinese and Foreigner
Author(s) -
Sang-Kyu Park,
Man-Su Kang
Publication year - 2015
Publication title -
hanguk gyeongyeong gwahakoeji/han'gug gyeong'yeong gwahag hoeji
Language(s) - English
Resource type - Journals
eISSN - 2733-4759
pISSN - 1225-1119
DOI - 10.7737/jkorms.2015.40.2.079
Subject(s) - business , marketing , franchise , service quality , competition (biology) , customer satisfaction , quality (philosophy) , service (business) , logistic regression , focus (optics) , customer needs , advertising , mathematics , statistics , ecology , philosophy , physics , epistemology , optics , biology