A user satisfaction model for mobile government services: a literature review | Zendy

Abdulla Jaafar Desmal | Zendy; Suraya Hamid | Zendy; Mohd Khalit Bin Othman | Zendy; Ali Hussein Zolait | Zendy

AI Assistant Blog Pricing

Home ZAIA Blog

Open Access

A user satisfaction model for mobile government services: a literature review

Author(s) -

Abdulla Jaafar Desmal,

Suraya Hamid,

Mohd Khalit Bin Othman,

Ali Hussein Zolait

Publication year - 2022

Publication title -

peerj computer science

Language(s) - English

Resource type - Journals

SCImago Journal Rank - 0.806

H-Index - 24

ISSN - 2376-5992

DOI - 10.7717/peerj-cs.1074

Subject(s) - usability , popularity , computer science , government (linguistics) , consistency (knowledge bases) , computer user satisfaction , service delivery framework , process (computing) , service quality , user satisfaction , quality (philosophy) , service (business) , knowledge management , world wide web , business , user experience design , user interface design , marketing , human–computer interaction , psychology , social psychology , linguistics , philosophy , epistemology , artificial intelligence , operating system

The content you want is available to Zendy users.

Already have an account? Click here to sign in.

Having issues? You can contact us here

Accelerating Research