Open AccessA user satisfaction model for mobile government services: a literature review
Author(s) -
Abdulla Jaafar Desmal,
Sharifah Bee Binti O.A Abd Hamid,
Mohd Khalit Bin Othman,
Ali Hussein Saleh Zolait
Publication year - 2022
Publication title -
peerj. computer science
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.806
H-Index - 24
ISSN - 2376-5992
DOI - 10.7717/peerj-cs.1074
Subject(s) - usability , popularity , computer science , government (linguistics) , consistency (knowledge bases) , computer user satisfaction , service delivery framework , process (computing) , service quality , user satisfaction , quality (philosophy) , service (business) , knowledge management , world wide web , business , user experience design , user interface design , marketing , human–computer interaction , psychology , social psychology , linguistics , philosophy , epistemology , artificial intelligence , operating system