Information and Communication Technology Unit Service Management in a Non-profit Organization Using ITIL Standards | Zendy

Branislav Spasic | Zendy; Aleksandar Marković | Zendy

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Information and Communication Technology Unit Service Management in a Non-profit Organization Using ITIL Standards

Author(s) -

Branislav Spasic,

Aleksandar Marković

Publication year - 2013

Publication title -

management journal of sustainable business and management solutions in emerging economies

Language(s) - English

Resource type - Journals

eISSN - 2406-0658

pISSN - 1820-0222

DOI - 10.7595/management.fon.2013.0005

Subject(s) - information technology infrastructure library , itil security management , financial management for it services , process management , capacity management , knowledge management , it portfolio management , incident management , best practice , business , computer science , information technology , engineering management , information security , computer security , security service , engineering , project management , security information and event management , systems engineering , management , cloud computing security , application portfolio management , project portfolio management , cloud computing , network security policy , operating system , computer network , economics

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