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«Ambulant akutteam - Et sikkerhetsbelte for mennesker i psykisk krise?»
Author(s) -
Monika Knudsen Gullslett,
Bengt Karlsson,
Ulla Forinder,
Marit Borg
Publication year - 2014
Publication title -
nordisk tidsskrift for helseforskning
Language(s) - English
Resource type - Journals
eISSN - 1891-2982
pISSN - 1504-3614
DOI - 10.7557/14.2826
Subject(s) - qualitative research , mental health , flexibility (engineering) , variety (cybernetics) , exploratory research , service (business) , nursing , psychology , medical education , medicine , sociology , psychiatry , business , management , social science , marketing , artificial intelligence , computer science , anthropology , economics
The objective of this study is to contribute with in-depth knowledge based on persons’ subjective experiences within mental health crisis and support and help from a Crisis Resolution/Home Treatment (CR/HT) team. The study has a qualitative, exploratory design and qualitative interviews were conducted with seven persons. They have experiences with both inpatient treatment in hospitals and support from a CR/HT teams. The informants revealed a variety of experiences as service users in the different helping contexts. The experiences of the CR/HT team’s accessibility, availability and flexibility, was highlighted as important. The Service users felt they were taken more seriously and met as a fellow human being in the home setting as opposed to hospital ward. The informants also emphasized how the CR/HT team helped them to feel more safe and secure. This study offers some in-depth insights of being on the receiving end of mental health services. It is important to include experience based user knowledge in the evidence base of practice development