Open AccessMerjenje kakovosti storitev
Author(s) -
Hana Šuster Erjavec
Publication year - 2012
Publication title -
naše gospodarstvo
Language(s) - Uncategorized
Resource type - Journals
eISSN - 2385-8052
pISSN - 0547-3101
DOI - 10.7549/ourecon.2012.3-4.06
Subject(s) - operationalization , conceptualization , quality (philosophy) , service quality , sample (material) , service (business) , reliability (semiconductor) , empirical research , marketing , competition (biology) , business , psychology , computer science , mathematics , statistics , ecology , philosophy , chemistry , power (physics) , physics , epistemology , chromatography , quantum mechanics , artificial intelligence , biology