Open AccessA Study on the Factor Affecting the Service Commitment in Customer Satisfaction Education: Focused on Financial Institute Employee
Author(s) -
Injoung Bae,
Soeun Park,
Jeong-Il Choi
Publication year - 2016
Publication title -
journal of the korean society for quality management/pumjil gyeong'yeong haghoeji
Language(s) - English
Resource type - Journals
eISSN - 2287-9005
pISSN - 1229-1889
DOI - 10.7469/jksqm.2016.44.1.121
Subject(s) - servicescape , affect (linguistics) , service (business) , service quality , psychology , marketing , business , quality (philosophy) , financial institution , service guarantee , reliability (semiconductor) , service delivery framework , service design , finance , philosophy , power (physics) , physics , communication , epistemology , quantum mechanics