Open AccessQUALITY CONCIERGE SERVICES AT THE HOTEL DOUBLE TREE BY HILTON JAKARTA - DIPONEGORO
Author(s) -
Malik Hermawan,
Dhinny Anjung Sari,
Deni Danial Kesa
Publication year - 2019
Publication title -
journal of indonesian tourism and policy studies
Language(s) - English
Resource type - Journals
ISSN - 2541-5360
DOI - 10.7454/jitps.v4i1.79
Subject(s) - service (business) , service quality , quality (philosophy) , business , marketing , advertising , operations management , engineering , philosophy , epistemology