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EVALUATION OF THE KNOWLEDGE MANAGEMENT MECHANISMS OF BRAZILIAN NORTHEAST UNIVERSITIES HOSPITAL PORTALS
Author(s) -
Hélio Roberto Hékis,
Kleber Cavalcanti Sousa,
Jamil Ramsi Farkat Diógenes,
Ricardo Alexsandro de Medeiros Valentim,
L. S. Ferreira
Publication year - 2013
Publication title -
future studies research journal
Language(s) - English
Resource type - Journals
ISSN - 2175-5825
DOI - 10.7444/fsrj.v5i2.125
Subject(s) - standardization , knowledge management , data collection , knowledge creation , knowledge transfer , qualitative research , business , computer science , sociology , marketing , social science , downstream (manufacturing) , operating system

Hospital portals that manage health related data are becoming increasingly popular since they play an important role to provide, acquire and exchange information to its users. This study aims to verify how the hospital portals are contributing to the expansion of users knowledge by the analysis of interactive features associated with three mechanisms of knowledge management: Knowledge Access (KA); Knowledge Creation (KC); and Knowledge Transfer (KT). The study is exploratory, descriptive and qualitative, classified as a survey, and involves the standardization of data collection instruments (questionnaires and interviews) applied directly to people of a particular population to evaluate the knowledge management the portals present on the university hospitals from northeastern of Brazil. The results indicated that the proceeds of access to knowledge (AK) prevailed over other confirming the results found on the Asians and Americans hospital portals.

 

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