Open AccessEvaluating Service Quality of Korean Restaurants: A Fuzzy Analytic Hierarchy Approach
Author(s) -
M. Mujiya Ulkhaq,
Rizal Luthfi Nartadhi,
Pradita Y. Akshinta
Publication year - 2016
Publication title -
industrial engineering and management systems/industrial engineering and management systems
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.168
H-Index - 12
eISSN - 2234-6473
pISSN - 1598-7248
DOI - 10.7232/iems.2016.15.1.077
Subject(s) - analytic hierarchy process , competitor analysis , business , marketing , reputation , service quality , service (business) , quality (philosophy) , competition (biology) , scale (ratio) , operations research , engineering , geography , ecology , social science , philosophy , cartography , epistemology , sociology , biology