Open AccessThe structured communication tool SBAR (Situation, Background, Assessment and Recommendation) improves communication in neonatology
Author(s) -
Meriel Raymond,
Michael Harrison
Publication year - 2014
Publication title -
samj. south african medical journal/south african medical journal
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.527
H-Index - 57
eISSN - 2078-5135
pISSN - 0256-9574
DOI - 10.7196/samj.8684
Subject(s) - medicine , audit , teamwork , patient safety , medical emergency , focus group , quality management , nursing , health care , service (business) , business , management , marketing , political science , law , economics , economic growth , economy
Effective communication, co-operation and teamwork have been identified as key determinants of patient safety. SBAR (Situation, Background, Assessment and Recommendation) is a communication tool recommended by the World Health Organization and the UK National Health Service. SBAR is a structured method for communicating critical information that requires immediate attention and action, contributing to effective escalation of management and increased patient safety. To our knowledge, this is the first study showing use of SBAR in South Africa (SA).