Open AccessThe Effect of Service Quality on Customer Satisfaction: A Case Study of Commercial Bank of Ethiopia Adama City
Author(s) -
Alemu Getahun
Publication year - 2019
Publication title -
journal of marketing and consumer research
Language(s) - English
DOI - 10.7176/jmcr/58-01
Subject(s) - service quality , customer satisfaction , marketing , business , quality (philosophy) , dimension (graph theory) , data collection , service (business) , sample (material) , empathy , statistics , psychology , mathematics , social psychology , chemistry , epistemology , chromatography , pure mathematics , philosophy