
Application of Customer Relationship Management Practices in the Industrial Process
Author(s) -
U. S. Singh
Publication year - 2019
Publication title -
journal of marketing and consumer research
Language(s) - English
DOI - 10.7176/jmcr/56-02
Subject(s) - customer satisfaction , marketing , business , customer relationship management , competition (biology) , quality (philosophy) , population , knowledge management , computer science , ecology , philosophy , demography , epistemology , sociology , biology