Open AccessInvestigation of Judicial Service Quality and Customer Satisfaction: The Case of Dire Dawa City Courts, Ethiopia
Author(s) -
Biniyam Kebede Desta
Publication year - 2019
Publication title -
journal of law, policy and globalization
Language(s) - English
Resource type - Journals
eISSN - 2224-3259
pISSN - 2224-3240
DOI - 10.7176/jlpg/84-01
Subject(s) - servqual , customer satisfaction , service quality , empathy , dimension (graph theory) , service (business) , descriptive statistics , test (biology) , logistic regression , psychology , reliability (semiconductor) , sample (material) , business , marketing , social psychology , statistics , power (physics) , mathematics , paleontology , physics , chemistry , chromatography , quantum mechanics , pure mathematics , biology