Open AccessInterfacing Relationship among Work Stress, Service Quality and Customer Satisfaction: Evidence from Banking Industry of Bangladesh
Author(s) -
Golam Morshed Shahriar Tanim,
Md Zillur Rahman,
Mohammad Zahidul Islam
Publication year - 2021
Publication title -
journal of economics and sustainable development
Language(s) - English
DOI - 10.7176/jesd/12-4-04
Subject(s) - servqual , customer satisfaction , service quality , marketing , job satisfaction , business , quality (philosophy) , work (physics) , service (business) , interfacing , banking industry , psychology , accounting , computer science , engineering , mechanical engineering , social psychology , philosophy , epistemology , computer hardware