Open AccessLevel of Factors Effects on Customers’ Satisfaction of State Health Insurance in Developing Countries: The Case of Vietnam
Author(s) -
Nguyễn Thị,
Hai M. Duong,
N. Chau,
Xuan Le Quy,
Duong Du Bui,
Quynh Anh
Publication year - 2019
Publication title -
journal of economics and sustainable development
Language(s) - English
DOI - 10.7176/jesd/10-24-08
Subject(s) - vietnamese , servqual , service quality , exploratory factor analysis , business , customer satisfaction , marketing , health insurance , quality (philosophy) , empathy , service (business) , actuarial science , socioeconomics , psychology , economic growth , economics , health care , social psychology , philosophy , linguistics , epistemology