Open AccessService Charter and Its Moderating Effect on the Relationship Between Tangible Elements of Service and Student Satisfaction at Selected Public Universities in Kenya
Author(s) -
Thomas Gakobo,
Paul Muoki
Publication year - 2019
Publication title -
journal of education and practice
Language(s) - English
Resource type - Journals
ISSN - 2222-1735
DOI - 10.7176/jep/10-21-07
Subject(s) - charter , descriptive statistics , stratified sampling , service quality , psychology , service (business) , population , service delivery framework , sample (material) , test (biology) , public service , medical education , marketing , business , public relations , medicine , political science , mathematics , environmental health , paleontology , statistics , chemistry , pathology , chromatography , law , biology