Open AccessAssessing Customers Satisfaction of Urban Public Transport Service Delivery in Selected Cities of SNNPRS, Ethiopia
Author(s) -
Degwale Gebeyehu Belay
Publication year - 2019
Publication title -
international journal of african and asian studies
Language(s) - English
DOI - 10.7176/jaas/53-01
Subject(s) - public transport , business , service quality , service (business) , customer satisfaction , population , sample (material) , quality (philosophy) , marketing , level of service , service delivery framework , transport engineering , environmental health , medicine , engineering , philosophy , chemistry , epistemology , chromatography