Open AccessEffect of Service Delivery on Patient Satisfaction in Case of Nekemte Referral Hospital, East Wollega, Oromia Region of Ethiopia
Author(s) -
Temesgen Desta
Publication year - 2021
Publication title -
industrial engineering letters
Language(s) - English
Resource type - Journals
ISSN - 2224-6096
DOI - 10.7176/iel/11-2-02
Subject(s) - empathy , referral , patient satisfaction , likert scale , reliability (semiconductor) , scale (ratio) , stratified sampling , service (business) , service delivery framework , nursing , medicine , family medicine , psychology , social psychology , business , marketing , geography , developmental psychology , power (physics) , physics , cartography , pathology , quantum mechanics