Open AccessInfluence of Relational Experience on Customer Satisfaction Among Mobile Phone Users in Selected Public Universities in Kenya
Author(s) -
Kennedy Ntabo Otiso
Publication year - 2021
Publication title -
european journal of business and management
Language(s) - English
Resource type - Journals
eISSN - 2222-2839
pISSN - 2222-1905
DOI - 10.7176/ejbm/13-20-11
Subject(s) - customer satisfaction , customer retention , business , customer advocacy , descriptive statistics , marketing , customer delight , customer intelligence , service quality , psychology , service (business) , mathematics , statistics