Open AccessThe Influence of Service Quality Delivery on Customer Satisfaction and Customer Loyalty in the Face of the Banking Crisis in Ghana.
Author(s) -
Cyracus Badinye
Publication year - 2021
Publication title -
european journal of business and management
Language(s) - English
Resource type - Journals
eISSN - 2222-2839
pISSN - 2222-1905
DOI - 10.7176/ejbm/13-16-09
Subject(s) - customer satisfaction , loyalty business model , business , service quality , marketing , customer advocacy , customer retention , customer delight , customer to customer , loyalty , customer equity , service (business)