Open AccessCustomers Coping Strategies with Banks Automated Teller Machines (ATM) Service Failures
Author(s) -
Donald O Ewanlen,
Madumere Ifeanyi
Publication year - 2021
Publication title -
european journal of business and management
Language(s) - English
Resource type - Journals
eISSN - 2222-2839
pISSN - 2222-1905
DOI - 10.7176/ejbm/13-13-05
Subject(s) - receipt , business , quality of service , service quality , service (business) , marketing , coping (psychology) , sample (material) , operations management , telecommunications , computer science , accounting , economics , medicine , psychiatry , chemistry , chromatography