Open AccessBank Customers Loyalty:A Case Study of Birhan International Bank (BIB), Ambo Branch, West Shoa Zone, Oromia Regional State, Ethiopia
Author(s) -
Negash Geleta Etana
Publication year - 2020
Publication title -
european journal of business and management
Language(s) - English
Resource type - Journals
eISSN - 2222-2839
pISSN - 2222-1905
DOI - 10.7176/ejbm/12-35-04
Subject(s) - loyalty business model , marketing , business , loyalty , customer satisfaction , respondent , competitive advantage , customer retention , competition (biology) , relationship marketing , service quality , order (exchange) , market share , customer advocacy , service (business) , marketing management , finance , political science , ecology , law , biology