Open AccessHvorfor benchmarker kommunerne?
Author(s) -
Marie-Louise Frølich Brødsgaard,
Mathias Gjørling
Publication year - 2015
Language(s) - English
Resource type - Journals
ISSN - 2446-0893
DOI - 10.7146/politik.v18i1.27603
Subject(s) - benchmarking , benchmark (surveying) , key (lock) , business , production (economics) , public economics , industrial organization , economics , knowledge management , public relations , computer science , marketing , microeconomics , political science , computer security , geography , geodesy
In the municipal sector, the use of benchmarking is widely promoted but little is known as to the e ects of the use. us, why do the six biggest municipal cities in Denmark partake in a voluntary cooperation to develop key performance indicators? Seeking the answer in the municipalities’ own reasoning, we analyze the intentions with the cooperation and the observable e ects. Our analysis shows that the intention with the cooperation is a use that leads to changes in results, e.g. improved cost e ectiveness, but that the actual e ects are limited to the organizational actions speech and decisions. is inconsistency between intentions and the observable e ects begs the question: why do the six municipalities continue to benchmark? We conclude that the municipalities partake in the cooperation because politicians and senior administration o cials demand the continuous production of the reports due to both a logic of consequentiality and a logic of appropriateness.