Open AccessSocial systems and codes of communication in the health system – an empirical study of the communication of hospital personnel during the implementation of an electronic patient record
Author(s) -
Anna-Britt Krog
Publication year - 2010
Publication title -
mediekultur
Language(s) - English
Resource type - Journals
eISSN - 1901-9726
pISSN - 0900-9671
DOI - 10.7146/mediekultur.v26i49.2581
Subject(s) - implementation , communications system , code (set theory) , empirical research , computer science , health communication , healthcare system , psychology , health care , telecommunications , communication , law , political science , programming language , mathematics , statistics , set (abstract data type)
The point of departure is an empirical study of communication on hospital wards during the implementations of a new media of communication – an electronic patient record (EPR). The implementation of the EPR illustrates, that the chosen code of communication is of great importance in determining weather communication is successful. According to Niklas Luhmann the binary code sick/healthy is guiding the communication in the health system. However, in this paper it is argued that today the health system is made up of several sub-systems, each with their own distinctive code of communication.