Building an outpatient telemedicine care pilot using Scrum-like framework within a medical residency program | Zendy

Kaio Jia Bin | Zendy; Natalia Higa | Zendy; Jéssica Helena da Silva | Zendy; Daniele Abud Quagliano | Zendy; Rosemeire Keiko Hangai | Zendy; Vilson Cobello | Zendy; Antônio José Rodrigues Pereira | Zendy; Luiz Augusto Carneiro D’Albuquerque | Zendy; Flair José Carrilho | Zendy; Chao Lung Wen | Zendy; Ono S | Zendy

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Building an outpatient telemedicine care pilot using Scrum-like framework within a medical residency program

Author(s) -

Kaio Jia Bin,

Natalia Higa,

Jéssica Helena da Silva,

Daniele Abud Quagliano,

Rosemeire Keiko Hangai,

Vilson Cobello,

Antônio José Rodrigues Pereira,

Luiz Augusto Carneiro D’Albuquerque,

Flair José Carrilho,

Chao Lung Wen,

Ono S

Publication year - 2021

Publication title -

clinics

Language(s) - English

Resource type - Journals

SCImago Journal Rank - 0.618

H-Index - 61

eISSN - 1980-5322

pISSN - 1807-5932

DOI - 10.6061/clinics/2021/e2795

Subject(s) - scrum , telemedicine , telehealth , medicine , medical education , health care , teleradiology , ambulatory care , medical emergency , engineering management , nursing , computer science , engineering , software , software development , economics , programming language , economic growth

OBJECTIVES: A good health care does not only depend on good medical practice, but also needs great management of its resources, which are generally short. In this sense, PROAHSA has been training new health managers since 1972. With the arrival of the COVID-19 pandemic, it was clear that medicine will go through a new phase, where telehealth will be present in this “Improved Normal”. This report is about how a pilot teleconsultation study was carried out for HCFMUSP patients through the Scrum-like framework. It is to deploy a pilot of remote assistance involving a doctor and a patient in the Ambulatory of Hepatology and Liver Transplantation of HCFMUSP. METHODS: We applied the Scrum-like framework to carry out this work with an interdisciplinary multifunctionality team. RESULTS: A full telemedicine service flow was implemented within eight weeks using existing infrastructure and resources implementing the Scrum methodology. Twenty-three teleconsultations were scheduled and eight guides built. CONCLUSION: Scrum framework has a great potential to improve the training of students and to conclude pilot projects.

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