Open AccessDelivering
Author(s) -
Carole Williams
Publication year - 2021
Publication title -
information technology and libraries
Language(s) - English
Resource type - Journals
eISSN - 2163-5226
pISSN - 0730-9295
DOI - 10.6017/ital.v40i3.13697
Subject(s) - barcode , workflow , computer science , focus (optics) , world wide web , engineering management , database , engineering , operating system , physics , optics
Automated materials handling and RFID technology are becoming more common in libraries. Libraries are using supply chain technology to enhance both patron and staff user experiences. This article discusses the strategies and experiences we encountered bringing different departments together, revising workflows and establishing user-focused processes as we transitioned from a manual, barcode centered system to an autmated, RFID focus.