Open AccessQuality Assurance Management
Author(s) -
Grant Harman
Publication year - 1999
Publication title -
international higher education
Language(s) - English
Resource type - Journals
eISSN - 2372-4501
pISSN - 1084-0613
DOI - 10.6017/ihe.1999.15.6480
Subject(s) - quality assurance , variety (cybernetics) , business , process management , quality (philosophy) , engineering management , computer science , engineering , marketing , philosophy , epistemology , artificial intelligence , service (business)
A review of recent international practice in the management of quality assurance shows tremendous variety in approaches and methodologies, providing a wide range of possible models for both systems and institutions.