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Use Knowledge Management to Sustain Workforce Expertise
Author(s) -
O'Berry Denise
Publication year - 2015
Publication title -
opflow
Language(s) - English
Resource type - Journals
eISSN - 1551-8701
pISSN - 0149-8029
DOI - 10.5991/opf.2015.41.0010
Subject(s) - key (lock) , workforce , workforce management , business , knowledge management , process management , computer science , economic growth , economics , computer security
Facing the mass retirement of key managers, North American water utilities need to develop the next generation of key employees. Establishing and using a knowledge management program can help utility leaders best manage staff transitions.