Open AccessWhen Expectation Meets Satisfaction: Examining Users and Non-users Perceived Expectations towards Public Bus Services
Author(s) -
Alexander Narh Tetteh,
Emmanuel Tetteh Teye,
Oliver Tekyi-Arhin,
Beatrice Ayerakwa Abosi,
Deborah Rachel Annor,
Chong Ren
Publication year - 2018
Publication title -
international journal of traffic and transportation engineering
Language(s) - English
Resource type - Journals
eISSN - 2325-0062
pISSN - 2325-0070
DOI - 10.5923/j.ijtte.20180704.02
Subject(s) - public transport , attractiveness , business , transport engineering , marketing , passenger information , environmental economics , engineering , economics , psychology , psychoanalysis