Open AccessBook Review: Five Steps of Outcome-Based Planning and Evaluation for Public Libraries
Author(s) -
Lisa Powell Williams
Publication year - 2016
Publication title -
reference and user services quarterly/reference and user services quarterly
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.443
H-Index - 34
eISSN - 2163-5242
pISSN - 1094-9054
DOI - 10.5860/rusq.56n1.52a
Subject(s) - outcome (game theory) , value (mathematics) , public value , public relations , library science , computer science , political science , sociology , economics , mathematical economics , machine learning
Most public librarians have pondered how to better report our library’s worth and value to our varied constituents, ranging from patrons to library boards to municipal councils, and many of us have wondered how effective some of our programming endeavors actually are. Librarians are good storytellers, and this new book—Five Steps of Outcome-Based Planning and Evaluation for Public Libraries—affirms our collective talent while nudging public librarians to “step up our game.”