Open AccessBook Review: Library Security: Better Communication, Safer Facilities
Author(s) -
Sarah Clark
Publication year - 2016
Publication title -
reference and user services quarterly/reference and user services quarterly
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.443
H-Index - 34
eISSN - 2163-5242
pISSN - 1094-9054
DOI - 10.5860/rusq.55n3.245
Subject(s) - safer , neglect , public relations , service (business) , business , internet privacy , computer security , political science , psychology , computer science , marketing , psychiatry
Dr. Steve Albrecht is a renowned security consultant with experience working with and consulting for libraries that are implementing or improving security plans and procedures. He is also a retired San Diego Police reserve sergeant. Library Security: Better Communication, Safer Facilities is a practical book dealing with security and customer service in an era in which workplace violence, mental illness, child neglect, and homelessness are realities for all libraries, regardless of their size or location. Filled with engaging anecdotes and forthright advice, this volume is both readable and useful. Although Albrecht emphasizes issues that are especially common in public libraries, this book provides information beneficial to those working in any kind of library, archive, or information setting that is open to the public.