Open AccessBook Review: Repositioning Reference: New Methods and New Services for a New Age
Author(s) -
Laura Graveline
Publication year - 2015
Publication title -
reference and user services quarterly/reference and user services quarterly
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.443
H-Index - 34
eISSN - 2163-5242
pISSN - 1094-9054
DOI - 10.5860/rusq.55n1.69a
Subject(s) - resource (disambiguation) , service (business) , statement (logic) , library science , computer science , digital reference , reference data , reference model , world wide web , political science , database , business , law , software engineering , computer network , marketing
Repositioning Reference makes a grand statement in its title, and although it is a concise book, it delivers in providing new methods and new services for this new age. The chapters are well-organized, beginning with a historic overview of how and why reference services developed in libraries. The chapters are well documented with excellent endnotes, and the bibliography is a great resource on its own. The authors outline the reasons why traditional reference services are no longer as popular as they once were and explain what the changes in library patrons’ needs and research behavior means for current reference librarians and the evolution of reference service.