Open AccessHow Can We Serve You Better: Customers’ Perceptions of Services and Facilities Offered in a Community Library
Author(s) -
Henry Wai Leong Ho
Publication year - 2019
Publication title -
library leadership and management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.226
H-Index - 11
eISSN - 1945-886X
pISSN - 1945-8851
DOI - 10.5860/llm.v33i3.7353
Subject(s) - perception , business , accountability , service (business) , affect (linguistics) , public relations , user satisfaction , marketing , psychology , computer science , political science , communication , human–computer interaction , neuroscience , law